Philips Support

Why is there a gap between my brush head and handle?

Published on 06 February 2024
A small gap between the brush head and toothbrush handle is normal and necessary. The brush head must be able to move to create the right amount of vibration. 
Sonicare Brush Head Gap

The information on this page applies to the following models: HX6857/30 , HX6877/23 , HX6809/16 , HX6321/03 , HX6023/05 , HX6042/05 , HX6032/05 , HX6013/05 , HX6993/03 , HX6311/02 , HX6711/02 , HX6511/02 , HX6001/05 , HX6011/05 , HX7011/05 , HX7001/05 , HX6021/05 , HX6921/02 , HX6942/14 , HX6972/10 , HX2013/30 , HX6732/02 , HX6730/02 , HX6780/02 , HX6001/02 , HX6003/02 , HX6782/02 , HX6902/02 , HX6932/10 , HX6982/03 , HX6021/02 , HX6013/02 , HX6023/02 , HX6011/02 , HX6511/50 , HX6942/04 , HX7002/20 , HX7001/20 , HX5551/02 , HX2014/30 , HX7011/10 , HX5251/02 , HX2012/30 . Click here to show more product numbers Click here to show less product numbers

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