2 year warranty
If the instructions below don't help, please contact us or click here to submit an online warranty request so that we may support you in obtaining a replacement device. All Sonicare toothbrushes and flossers come backed with a 2 year warranty.
Depending on your model, you can charge your Philips Sonicare toothbrush differently. Ensure that you use the original charger that came with your toothbrush. Not all Sonicare chargers are compatible with others. The charger might be a USB-A connector that requires a wall adapter (not included).
The information on this page applies to the following models: HX6877/23, HX6857/30, HX6809/16. Click here to show more product numbers ›
In which countries is the Sonicare app available?
How does the brushing guidance work in the Sonicare app?
Why is there a gap between my brush head and handle?
Can I use my Philips Sonicare Toothbrush in the shower?
How do I charge my Sonicare toothbrush?
Where can I purchase accessories for my Sonicare toothbrush?
How do I register my Sonicare toothbrush?
What are the brushing modes for my Sonicare toothbrush?
How do I enable or disable the pressure sensor on my Sonicare?
How long should my Sonicare toothbrush battery last?
How does the pressure sensor feedback work on my Sonicare toothbrush?
Can I use my Sonicare charger with other toothbrushes?
Can I use my Sonicare AirFloss charger to charge my toothbrush?
How do I use my Sonicare toothbrush with braces?
How do I use my Sonicare toothbrush?
How to clean my Philips Sonicare toothbrush?
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