As a precaution, Philips is voluntarily recalling and replacing two Foldable Hairdryer models produced between February 2006 and April 2011.
The affected products are:
Philips Salon Essential Hairdryer HP4931 Philips SalonDry Travel Hairdryer HP4940
In very rare cases the hairdryer can overheat when left plugged into the electrical connection. This poses a potential fire hazard, even when the appliance is switched off.
To confirm if your hairdryer is affected, please follow these two steps:
1. Identify the Product Type Number HP4931 or HP4940 on the appliance. This can be found printed on the hairdryer, either on the underside of the main body of the appliance, or on the side of the handle.
2. Identify the Production Code Number on the appliance. This is a four-digit number printed into the plastic of the body of the appliance under the lower right-hand corner of the product information area.
The following Production Codes are affected:
If your appliance is affected, please bring your product to exchange from 12 July 2011 to any of the following addresses:
METRO MANILA / LUZON:
HRS.com RSTI Compound Alabang - Zapote Road, Bgy Pamplona Las Piňas City Tel.no. (02) 872-6081 Email add: email@example.com Mon-Fri; 8am to 5pm
68B AVS Electronics 1151 Tayuman St. Tondo, Manila Tel.nos. (02) 252-7238 ; (02) 321-1195; (02) 256-8AVS ; (02) 253-3292 Email add: firstname.lastname@example.org Mon-Sat; 9am to 6pm
Philips Service Center (FIXMASTER Electronics) Unit 9, 2F One Mango Avenue Bldg Gen. Maxilom Avenue, Cebu City Tel. no. (+63 32) 266-2411 Email: email@example.com Mon-Sat; 8am to 7pm
JBDS Electronics Door 6-A Mabini Commercial Complex Mabini St., cor V.Mapa St. Davao City Tel.nos, (082) 222-1237; (082) 221-2342 Email add: firstname.lastname@example.org Mon-Sat; 9am to 6pm
Call Center Hotline – For Metro Manila 6679000 Toll free outside of Metro Manila: 1-800-10-PHILIPS.
If your appliance is not affected you do not need to take any further action.
This precautionary recall underlines Philips’ commitment to the highest standards of quality and reliability. We thank you for your co-operation and apologize for any inconvenience caused.