If your shaver makes a loud noise, the troubleshooting tips below may help you find a solution.
We recommend that you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next.
1. Your Philips shaver is not assembled correctly.
If your shaver is making a strange or loud noise, it is probably because it is not assembled correctly. This can cause a rattling noise and we advise that you reassemble your shaver. For full instructions on how to do it, refer to your user manual. You can also refer to the video below that shows you how to remove the shaving heads and how to install them again.
Are you still having issues with your shaver?
If none of these tips help, your shaver may be damaged internally. We recommend that you request a repair or exchange for your shaver.