Philips Support

My Philips DVD player cannot playback certain files

Published on 2017-08-24

Your player only supports the disc formats and file formats as below: * Disc media: CD, CD+- R/RW, SVCD, DVD, VCD, DVD+-R/RW, CDDA, HD CD (only CD layer for HDCD) * Audio format: WMA, MP3, Dolby Digital * Video media: Divx Ultra, Xvid (Xvid compatible Codec), MPEG 1, MEPG 2, WMV , MPEG4 part 2 (SP, ASP partially, MP) * Photo: JPEG, JPG

The information on this page applies to the following models: DVP3588K/98 , DVP5990K/98 , DVP5996K/98 .

Contact Philips

We are happy to help you

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Subscribe to our newsletter

* This field is mandatory

Exclusive promotions

Early access to product launches

Tips and tricks

*
I would like to receive promotional communications – based on my preferences and behaviour – about Philips products, services, events and promotions. I can easily unsubscribe at any time!

You are about to visit a Philips global content page

Continue

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.