Why the memory of my Philips player is smaller than stated?
There are some pre-loaded contents such as demo songs, photos, etc. in the memory of the device. These contents take up some memory. To maximize the available memory size of the device, delete these contents from the device. Besides, a portion of the memory is reserved for firmware. This portion is locked to ensure optimal performance of the player.
Each product has a unique model number. A model number usually starts with letters followed by series of numbers, e.g. GC6440, 37PFL7403D or SA1300.
There are a few different ways you can locate your model number:
Look on the box
Look inside the product
Look on the product
Look on the manual
Sorry, we did not find this product. Please check if you filled in the correct model number. The model number consists out of letters followed by numbers (e.g. HX9903, SP9820). In case the model number does not offer any results, we would like to advise you to reach out to our contact center.
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