Philips Support

Why is the range of my Philips headphones lower than stated?

Published on 2017-08-24

The specified range is only valid outdoors in the open field. Inside your house the workable range is strongly limited by the amount and type of walls and/or ceilings in between. Close the distance between the base unit/transmitter and the wireless headphone. You can shift the position of the base unit to see if an optimum can found.

The information on this page applies to the following models: SHC5100/79 , SHC5102/79 , SHC5100/10 .

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Subscribe to our newsletter

* This field is mandatory

Exclusive promotions

Early access to product launches

Tips and tricks

*

I would like to receive promotional communications based on my preferences and behavior, about Philips products, services, events and promotions. I can easily unsubscribe at any time !

You are about to visit a Philips global content page

Continue

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.