If the tray door appears to be stuck, you can try performing the following: * Disconnect the power cord from the power outlet for a few minutes. * Reconnect the power cord and try to operate again as usual * Ensure that the interconnect cable between the subwoofer and main unit are connected

The information on this page applies to the following models: HTS8141/98 , HTS8150/98 , HTS8140/98 .