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Philips Support

My Philips Air Purifier makes an unusual noise

Published on 10 November 2022
If you notice that your Philips Air Purifier makes an unusual noise, please read the article for possible causes and solutions.

The pre-filter may be clogged (standalone filters)

To clean the standalone filters, you can follow the steps below:

  1. Switch off the appliance and unplug it from the wall outlet.

  2. Pull the bottom part of the panel (the front or the back part of your purifier) to remove it from the appliance

  3. Press the two clips down and pull the pre-filter towards you (see image below)

  4. Wash the pre-filter under a running tap. If the pre-filter is very dirty, use a soft brush to brush away the dust

  5. Air dry the pre-filter until it is completely dry.

Removing the pre-filter in your Philips Air Purifier

The pre-filter may be clogged (a cylindrical filter)

To clean the cylindrical filter, you can follow the steps below:

1. Switch off the appliance and unplug it from the wall outlet.

2. Pull on the back cover and remove it from the appliance.

3. Clean the surface of the filter with a vacuum cleaner.

4. Put the filter back into the appliance.

5. Reattach the back cover.
Clean Cylindrical Filter

The filter package is not removed

When the wrapping plastic is not removed from a filter, this might cause an unusual noise. Please make sure that there is no plastic wrapping left covering the filters.
Filter Package Removal

Something is blocking the air inlet or outlet

The air inlet or outlet may be blocked by external objects. Please check and make sure that the air inlet and outlet are unobstructed.

Your air purifier may be malfunctioning

If none of the above situations apply, then there may be a technical issue with your purifier. In this case, please contact us.  
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