Philips Support

How to change the direct access keys of my Philips phone?

Published on 2017-08-24

Depending on your country, keys 1 and 2 are pre-set to the voice mail box number and the information service number of your service provider respectively.

Change the direct access keys

When you press and hold on the key in standby mode, the saved phone number is dialled automatically. Follow the steps below to change the phone numbers that are set for the direct access memory key 1 or 2: 1. Press the MENU/OK button 2. Select PHONEBOOK > EDIT then press the MENU/OK button 3. Scroll the phonebook entry to ?1? or ?2? then press the MENU/OK button to confirm 4. Edit the name and phone numbers, then press the MENU/OK button to confirm 5. The phone number set for the direct access memory key is now changed Note: Direct access memory is a feature that is country-specific. The name for these phone numbers is preset and cannot be changed.

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Subscribe to our newsletter

* This field is mandatory

Exclusive promotions

Early access to product launches

Tips and tricks


I would like to receive promotional communications based on my preferences and behavior, about Philips products, services, events and promotions. I can easily unsubscribe at any time !

You are about to visit a Philips global content page


Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.