Philips Support

HDCP Error message appears when connected to the accessory device using HDMI connection

Published on 2019-09-10

HDCP (High-Bandwidth Digital Content Protection) is a copy-protection. To have picture on the TV, external devices that are connected with DVI and/or HDMI must be equipped with HDCP.

  • Verify that the external device (DVD, set top box, splitter) and the TV have HDCP
  • Verify the connection and switch both devices off and on again
  • Verify that the external device has the latest software version
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