Philips healthcare services & solutions
Philips is your partner for enterprise-wide operational excellence
We are committed to help improve your organization's key performance indicators (KPIs), including clinical, operational, financial and patient/staff satisfaction goals. Enterprise-wide operational excellence is our ultimate goal. Tell us where we can help and we will tailor our services to deliver the solution that meets your needs.
Philips Services portfolio
Supporting your enterprise operations to encourage better outcomes and low cost of care.
We provide value at every step of the project lifecycle from planning and design, implementation, performance optimization, maximizing equipment uptime and ensuring that your systems are secure and up to date.
Strategic healthcare service partnerships
Our strategic service partnerships are long-term collaborations, delivered through a shared accountability model with joint commitment to goals, risk and performance. Through co-creation, we deliver future-proof solutions that solve your key challenges, improve outcomes and contribute to the long-term success of your organization.
We partner with you to enable your organization to better manage your technology portfolio, while identifying opportunities to assure operational excellence and financial efficiency.
Philips Managed Services
In our Philips Managed Services Partnerships, we work with customers to get the maximum out of their technology investments by helping drive operational efficiencies and identify opportunities to improve workflows, scheduling processes, resource management, staff and system utilization while decreasing exam times.
Healthcare Transformation Services
Explore how Philips offers healthcare consulting in the areas of healthcare strategy, design, performance improvement, patient experience and clinical services to improve operational effectiveness, financial performance and patient satisfaction.
Financing Services
Tailored financing solutions to help you manage your budgets,stay technologically current and provide the best care possible toyour patients.
Explore our full portfolio of services
Plan and Design
"Help me understand what I need to do and why"
Planning services
We can help you achieve your strategic objectives and assist in making decisions that impact your department, hospital or facility. We can assist in assessing equipment needs, model new clinical services, improve patient and staff satisfaction, design your facility and be your partner for help with financial services and managed services.
Implement and Integrate
“Help me and my organization get up and running with something new”
Implementation services
Our portfolio of Implementation Services helps you deploy new technology in a sustainable fashion, with minimum impact. Services range from project management, installation, IT integration, interoperability, application training and educational services.
Monitor and Optimize
“Help me perform over time and continuously improve”
Optimization services
We can help you increase process efficiency and achieve continuous operational improvement. Our team provides data analytics and performance improvement services to help increase processes efficiency, optimize your technology and staff utilization, and provide interim leadership. Collaboratively, we help optimize your department, hospital, or enterprise.
Prevent and Maintain
“Help me prevent and react when something goes wrong”
Maintenance services
Our portfolio of Maintenance Services is dedicated to maximizing your technology uptime. In addition to repair services, we offer remote equipment monitoring and preventative maintenance. We manage the labor and parts, for both Philips and non–Philips equipment. We also train and educate your own biomed staff.
Upgrade and Secure
“Help me stay current and secure”
Upgrading services
Our portfolio of Upgrading Services assures that your technology is always current, secure and up-to-date for your specific situation. Services include software maintenance services, cyber security services, trade-in services and financial models to provide you with access to the latest technology across the lifecycle in a sustainable way.
Enabling digital capabilities for services
A variation of proactive, predictive, and supporting technologies are at your disposal to support your selected service(s). These technologies and tools aim to enable you to have more effective workfows, provide transparency of data, schedules, activities and more.
Success stories
See how we have partnered and co-created with healthcare organization like yours to adapt, grow and transform in the constantly changing healthcare landscape.
A people powered approach to operations
Discover how the personal relationships and behaviours at MacKenzie Health have been as key to success as the latest technology.
Why this is just the start of a new way of thinking and working that can be used by other hospitals.
Harnessing the power of a long-term
strategic partnership
Read how a 20-year Managed Equipment Services (MES) partnership with Philips paved the way to drive operational excellence at Illawarra Shoalhaven Local Health District.
Read all success stories and case studies
Insights
Let our people and partnerships inspire and inform you. Expertise and experience shared from healthcare providers who are working daily and new ways to unlock operational value.
Featured article
Healthcare as a ‘responsible business’
Learn how to balance the clinical with the commercial to deliver better care.
In this game-changing article, Dawn Bruce, Philips Services & Solutions Delivery Leader, Canada explains why breaking down negative perceptions of business in healthcare and adopting new ‘responsible’ business practices has the potential to positively transform ‘blocked’ and ‘stuck’ aspects of hospital operations.
Read all articles and blogs
Explore more
Operational excellence in healthcare
Philips healthcare partners with you and brings a wealth of knowledge and years of expertise that can help you realize end-to-end operational excellence across your organization.
