Get exactly the support you need
Frequently Asked Questions
Do you have a question about the usage of your product? Find the most frequently asked questions here.
- Why the memory of my Philips player is smaller than stated?
- How long should I charge a GoGear player before first use?
- What is Philips Device Manager?
- How long does firmware update of the Philips player take?
- Does my Philips player support DRM files?
- Can I damage hearing if I play my MP3 player too loud?
- How to clean my Philips GoGear player?
- How to repair Philips MP3 player with Device manager?
- How to minimize issues with my Philips player?
- How to check the firmware version of my Philips player?
- How to conserve battery power and maximize playtime?
- How to get started using my Philips MP3 player?
Troubleshooting
Is your product not working as it should? Find the solution here.
- Reception/Connectivity (1)
Manuals & Documentation
- User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.2 MB
February 2, 2015 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.1 MB
January 22, 2014 - User manual PDF file, 1.3 MB
January 22, 2014 - User manual PDF file, 1.4 MB
January 22, 2014 - Quick start guide PDF file, 696.4 kB
October 23, 2012 - High quality movie 2 MP4 file, 154.6 MB
November 12, 2013 - High quality movie 1 MP4 file, 370.8 MB
July 19, 2012 - Product movie FLV file, 124.5 MB
July 19, 2012 - Product movie 2 FLV file, 38.1 MB
November 12, 2013 - High quality movie 2 MP4 file, 151.8 MB
November 12, 2013 - High quality movie 1 MP4 file, 362.1 MB
May 19, 2012 - Service Book DOC file, 2.6 MB
December 7, 2012 - Quick start guide PDF file, 3.1 MB
January 22, 2014 - Product movie FLV file, 37.5 MB
May 19, 2012 - Product movie 2 FLV file, 37.3 MB
November 12, 2013 - Product brochure PDF file, 5.5 MB
May 20, 2013 - High quality movie 2 MP4 file, 151.8 MB
November 12, 2013 - High quality movie 1 MP4 file, 362.1 MB
May 19, 2012 - Service Book DOC file, 2.6 MB
December 7, 2012 - Quick start guide PDF file, 3.1 MB
January 22, 2014 - Product movie FLV file, 37.5 MB
May 19, 2012 - Product movie 2 FLV file, 37.3 MB
November 12, 2013 - Product brochure PDF file, 5.5 MB
May 20, 2013 - High quality movie 2 MP4 file, 153.9 MB
November 12, 2013 - High quality movie 1 MP4 file, 357.8 MB
July 20, 2012 - Quick start guide PDF file, 3.1 MB
January 22, 2014 - Product movie FLV file, 124.1 MB
July 20, 2012 - Product movie 2 FLV file, 38.1 MB
November 12, 2013 - High quality movie 2 MP4 file, 153.9 MB
November 12, 2013 - High quality movie 1 MP4 file, 357.8 MB
July 20, 2012 - Product movie FLV file, 124.1 MB
July 20, 2012 - Product movie 2 FLV file, 38.1 MB
November 12, 2013 - High quality movie 2 MP4 file, 153.5 MB
November 12, 2013 - High quality movie 1 MP4 file, 369.9 MB
July 19, 2012 - Product movie FLV file, 122.7 MB
July 19, 2012 - Product movie 2 FLV file, 37.7 MB
November 12, 2013 - High quality movie 2 MP4 file, 153.5 MB
November 12, 2013 - High quality movie 1 MP4 file, 369.9 MB
July 19, 2012 - Product movie FLV file, 122.7 MB
July 19, 2012 - Product movie 2 FLV file, 37.7 MB
November 12, 2013 - Quick start guide PDF file, 3.1 MB
January 22, 2014 - Quick start guide PDF file, 2.3 MB
February 2, 2015 - High quality movie 2 MP4 file, 156.4 MB
November 12, 2013 - High quality movie 1 MP4 file, 370.0 MB
July 19, 2012 - Quick start guide PDF file, 3.1 MB
January 22, 2014 - Product movie FLV file, 123.0 MB
July 19, 2012 - Product movie 2 FLV file, 39.1 MB
November 12, 2013 - Quick start guide PDF file, 3.1 MB
January 22, 2014 - Quick start guide PDF file, 3.1 MB
January 22, 2014 - Quick start guide PDF file, 3.1 MB
January 22, 2014 - High quality movie 2 MP4 file, 153.4 MB
November 12, 2013 - Quick start guide PDF file, 337.0 kB
April 24, 2012 - Product movie 2 FLV file, 37.6 MB
November 12, 2013 - Quick start guide PDF file, 3.1 MB
January 22, 2014 - Leaflet Version: 2.0.4
PDF file, 3.1 MB
October 19, 2016
Software & drivers
- Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 133.9 kB
December 7, 2016 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 134.5 kB
December 7, 2016 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileEnd Users License Agreement file
February 10, 2016 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 134.5 kB
December 7, 2016 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 135.4 kB
December 7, 2016 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 126.9 kB
December 7, 2016 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 135.3 kB
December 7, 2016 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 143.5 kB
December 7, 2016 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 138.4 kB
December 7, 2016 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 167.1 kB
December 7, 2016 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 162.2 kB
December 7, 2016 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013 - Download fileDevice/Firmware Manager version: 1.0
EXE file, 61.5 MB
January 23, 2013 - Download fileDevice Firmware Information PDF file, 127.0 kB
March 6, 2014 - Download fileMedia Convertor Software version: 1.2
ZIP file, 55.6 MB
June 21, 2013
