Troubleshooting My Philips steam iron does not get hot (enough) If your Philips iron does not heat up, there could be several causes. Learn more here. The iron is not plugged in or switched on Make sure your iron is connected to the household power and is switched on. When this is done correctly, you should see the power indicator light up. The temperature is not set correctly Please make sure you set the temperature to the desired temperature. After 2 to 3 minutes, the soleplate should be hot. If wrinkles are not easy to remove, the garment may not be moist enough. Wet the garment slightly and increase the temperature of the iron using the temperature dial. If the above does not work, please contact Philips Consumer Care for a solution.