Troubleshooting My Philips iron or garment steamer causes a power failure on mains If your Philips iron or your garment steamer causes a power failure, find out here what you can do to solve the issue. The iron/steamer is not properly plugged in Check if the connection to the household power is loose or not properly plugged in. The power cord is damaged Check the power cord for visible signs of damage. Too many appliances are plugged into the same socket The failure could be caused by over current in your mains power. Unplug the other appliances and switch on the iron or steamer again. None of the above solved it If you checked all of the above and your iron or steamer still produces a power failure, then contact us.